General conditions of Sale

These General Conditions of Sale (hereinafter, the General Conditions) have as their object the regulation of the purchase of products and services, carried out remotely and made available, via the internet, from the website products and services carried out through the Site (hereinafter, the Purchase Contracts) by users who access it (hereinafter, the Customers) are governed by the General Conditions as well as by the other provisions and operating instructions contained on the Site. In case of conflict between the provisions of the aforementioned provisions and operating instructions and the contents of the General Conditions, the latter prevail. Any operation and / or payment conditions possibly granted to the Customer in derogation from the General Conditions will be valid only if Marex s.r.l. will have accepted this condition notwithstanding in writing. The provisions of these General Conditions apply equally to all Customers, except for those provisions for which applicability to Consumer Customers only has been expressly provided. "Consumer Customer" means a natural person who purchases the products or services offered by the Site for purposes unrelated to any business or professional activity carried out; for the purposes of these General Conditions, it is assumed that the Customer who sends a proposal to purchase products or services by entering their VAT number in the area of ​​the Site relating to the Customer's personal data is not a "Consumer Customer". Articles 50 to 63 of Legislative Decree no. 206/2005. Marex s.r.l. may modify, at any time and without notice, the content of the General Conditions referred to in this document. Any changes made will take effect from the date of publication on the Site, as declared in the heading of the General Conditions themselves.

Purchase procedure

The Customer can purchase the products in the electronic catalog of the site, illustrated in detail on the home page and within the respective sections by product category, as described in the relevant information sheets contained on the Site, respecting the technical access procedures illustrated therein. The publication of the products and services displayed on the Site constitutes an invitation to the Customer to formulate a contractual purchase proposal. The order sent by the Customer has the value of a contractual proposal and implies full knowledge and full acceptance of these General Conditions. Correct receipt of the Customer's proposal is confirmed by Marex s.r.l. by means of an automatic reply sent to the e-mail address supplied by the Customer. The response is generated automatically by the system and only confirms the correct receipt of the proposal. This confirmation message will indicate the 'Order Number', to be used in any subsequent communication with Marex srl. Each order can be viewed by the Customer on the Site, in his / her personal area, immediately after sending the order up to the moment of completion. fulfillment of the order by Marex srl (communicated to the Customer by updating the information contained in his personal area and by sending an e-mail). Each Purchase Agreement stipulated between Marex s.r.l. and the Customer must be considered concluded with the acceptance of the order by Marex s.r.l .. Marex s.r.l. has the right to accept or not, at its discretion, the order sent by the Customer, without the latter being able to make claims or rights of any kind, for any reason, including compensation, in the event of non-acceptance of the order itself. The acceptance by Marex s.r.l. is considered tacitly released, unless otherwise communicated to the Customer within 48 hours of sending the order, by means of an e-mail message sent to the address supplied by the Customer. By sending the order, in the various ways provided for in the operating instructions of the Site, the Customer declares to have read all the information provided to him during the purchase procedure, and to fully accept the General and Payment Conditions described below.

Product prices - delivery costs - product availability

All product prices are clearly indicated on the Site and are inclusive of VAT only. They do not include any additional and different taxes, duties or duties established by the relevant applicable legislation, such as those provided for in the matter of imports. As necessary, the Customer will therefore have to clear the imports and pay any duties and taxes (other than VAT) that may be due in the country of import. The prices and availability of the products shown on the Site are subject to change at any time and without notice, it being understood that, limited to orders being accepted or as accepted above by Marex srl, the conditions of sale in force at the time will apply. sending the order by the Customer. The Site highlights the products available for shipment. This product availability is not updated in real time; moreover, in consideration of the possible simultaneous access to the Site by many users, the actual availability of individual products may vary significantly during the same day with respect to the indications given on the Site. Marex s.r.l. does not undertake any commitment or guarantee the certainty of immediate delivery of the products purchased and indicated as available on the Site and therefore it will in no case be responsible for any delays in delivery. In the case of payment by bank transfer, Marex s.r.l. reserves the purchased products until the day following the order, time within which the customer must notify the payment by fax (+39 0522 637531) or e-mail ( Delivery costs are borne by Marex s.r.l., therefore free for the customer-consumer. The visual representation of the products on the Site, where available, normally corresponds to the photographic image of the products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment, by Marex srl, about the exact correspondence of the image depicted on the Site with the actual product.

Right of withdrawal

The purpose of Marex s.r.l. is to guarantee your complete satisfaction. If for some reason you are not satisfied with your order you can exercise the right of withdrawal, without any penalty, within fourteen (14) calendar days from the day you received the products purchased on the website. The right of withdrawal is regulated in accordance with the law by the D.L. 206/2005, the customer-consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating a VAT number in the order form) has the right to withdraw from the contract of purchase for any reason. To exercise this right, the customer must send Marex s.r.l. a communication within 14 days from the date of delivery of the goods. This communication must be made by e-mail to the address: or by telephone at +39 0522 740004. Marex s.r.l. will send the authorization and the necessary information to make the return within 24/48 hours (weekends excluded). Marex s.r.l. will in no way accept returns without authorization. The products to be returned must be sent to the following address within seven (7) calendar days from the date of the return authorization: MAREX s.r.l. - Via della Costituzione 22, 42015 Correggio (RE), Italy. The right of withdrawal is in any case subject to the following conditions and expires when Marex s.r.l. make sure that these have not been respected: 1. The purchased good must be intact and returned in its original packaging, complete in all its parts including packaging, all labels, intact tag and accessory equipment. 2. The garments and / or footwear must not have been worn, washed or altered and must not show any signs of use. 3. All footwear and accessories must be returned together with their original box, which is considered to all intents and purposes an integral part of the product itself and which must not have been damaged and / or altered in any way, nor used as a single external packaging. To limit damage to the original packaging, we recommend placing it in a second box (avoid in all cases the affixing of labels or adhesive tapes directly to the original product packaging); 4. The products to be returned must be shipped within seven (7) calendar days from the date of authorization for the return. 5. The shipment, until the certificate of receipt in our warehouse is received, is under the complete responsibility of the customer; 6. The transport costs for the return of the goods are charged to the customer-consumer; All returned garments are subjected to inspection by Marex s.r.l. and must comply with all the parameters listed in the return procedure. In no case will parcels be withdrawn cash on delivery and / or "carriage forward".

Refund times and methods

If the Right of Withdrawal is exercised following the methods and terms indicated, Marex s.r.l. will reimburse, by subtracting the cost incurred for the return shipment, any sums already collected for the purchase of the products according to the methods and terms provided. The sums will be refunded to you as soon as possible and, in any case, within fourteen (14) days from the date on which Marex s.r.l. has become aware of the exercise of your right of withdrawal, we will activate the refund procedures, once we have verified the correct execution of the terms and conditions indicated above. If the purchase was paid by bank transfer, the customer must promptly provide the bank details on which to obtain the refund (Bank and IBAN code). If the methods and terms for exercising your right of withdrawal are not respected, you will not be entitled to a refund of the sums already paid to Marex s.r.l .; however, you will be able to get back, at your expense, the products in the state in which they were returned to the Seller. Otherwise, Marex s.r.l. will be able to keep the products, in addition to the sums already paid for their purchase. The Marex srl website, adhering to Italian legislation, in particular the Court of Reggio Emilia, declares: "Users who access this site declare that they accept that all matters relating to the use of the website are regulated by the legislation in force of the Italian State. Marex srl does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the site from places where its contents are considered illegal is expressly prohibited. Users who decide to access the site from such countries are fully aware of the legal consequences and penalties they risk incurring and will be solely responsible for compliance with local laws. " These General Conditions of Use are governed by Italian law. In the event of disputes arising between Marex srl and each of its end users, Marex srl guarantees, from now on, full adhesion and acceptance of the RisolviOnline conciliation service. RisolviOnline is a independent and institutional service, provided by the Chamber of Arbitration of the Milan Chamber of Commerce, which allows to reach a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe way, on the Internet. For more information on the regulation of RisolviOnline or to send a request for conciliation access to The resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the customer is a consumer the jurisdiction for the territory is that of the court of his municipality of residence; in all other cases the territorial jurisdiction is that of the municipality of Reggio Emilia.

Communications and Complaints

All communications or any customer complaints against Marex s.r.l. in relation to the Purchase Agreements, they must be addressed to the Customer Service responsible for managing the Site, by writing to Marex s.r.l. to the e-mail address: Treatment of personal data (privacy) The data voluntarily provided by Users will in no case be communicated or disclosed to third parties. Pursuant to Legislative Decree n ° 196/2003 we inform you that your data are processed by us using manual and computerized methods for accounting, administrative, informative, advertising and promotional purposes and by law with any communications to entities, professionals or other. . In compliance with the aforementioned rule, you can exercise the rights provided for by the same Legislative Decree No. 196/2003. Consent: In relation to the above information note, the undersigned declares to have received, pursuant to and for the purposes of Article 13 of Legislative Decree 196/03, suitable and complete information about the rules concerning the protection of personal data and, consequently, freely expresses (Article 23 of Legislative Decree 196/03) consent to the processing of your personal data by Marex srl, within the terms and for the purposes indicated above.

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